Refund policy

We are happy to issue a refund or store credit if your product is proven to be defective or not as described and for duplicate purchases.

Unfortunately, unless our system has not registered a download – i.e. you have not attempted a download by clicking on the download link issued to you, we are unable to offer refunds if you change your mind, please read the product description and software requirements carefully.

Further, Studio Sample Presets DOES NOT refund products, if:

• You no longer need the purchased product.
• You found another product you like better or you’ve changed your mind.
• You cannot use the product due to hardware limitations
• You cannot use the product due to due to software limitations
• You cannot use the product due to insufficient knowledge / know-how
• We do not make any guarantees for product use with cracked or illegally downloaded software.
• All bundle offers are sold on an ‘as-is’ basis. No refunds will be entertained.